At DomeShelter Australia, our commitment to delivering the best value to our clients lies in our ‘Fit-For-Purpose’ approach. This approach has been refined over decades, ensuring that each client receives a Shelter design tailored to their specific project requirements.
In this article, we will explore our ‘Fit-For-Purpose’ approach in detail, explaining what it involves and why it results in better outcomes for our clients.
The Process: Understanding Fit For Purpose
Through a comprehensive three-step process, we prioritise understanding the purpose of the Shelter and conducting a thorough needs analysis, as opposed to just quoting and manufacturing an off-the-shelf product.
Why?
To ensure your investment serves its intended purpose. With nearly 30 years in business, our highly responsive customer journey has been refined over decades and is proven for success, ensuring clients receive the most optimised Shelter design for their project. By following this proven approach, we are able to provide end-to-end customer satisfaction and deliver long-term value.
This involves a ‘Three-Step Proven Process’, which is as follows:
Stage 01: Needs Analysis & Facility Design
The first stage of our Fit-For-Purpose approach focuses on understanding the project and the purpose of the Shelter. By gathering as much information as possible at the outset, we ensure a fast and effective process. The more we know about the project and its purpose, the better equipped we are to provide the most suitable solution.
Once all the necessary information has been gathered, our team designs your solution and provides a 3D model/concept drawing of the DomeShelter™ Structure, including sizing. This allows you to visualize your project and provide feedback on the design.
Once the design is agreed upon, a formal investment guide is finalised. This stage ensures that the design meets the client’s specific requirements and sets the foundation for the subsequent stages.
Stage 02: Detailed Design & Engineering
Once the design and investment is agreed upon, and a purchase order is received, your Shelter is passed on to our experienced design and engineering team for a detailed analysis. Site-specific engineering computations are completed to ensure the Shelter will meet all current Australian Standards and can withstand the elements.
Footing designs, Endwall computations, and other add-on design and engineering processes are also available upon request for those clients who require them.
This stage is an integral part of maintaining our ‘DomeShelter™ Promise’ – to deliver durable Shelter Solutions that our clients can trust. Offering a fully engineered, compliant solution is a cornerstone of our purpose to protect people and assets from the harmful effects of the elements.
Stage 03: Manufacturing & Delivery
In the final stage of the process, our in-house manufacturing team fabricate, package and dispatch your Shelter. Our Agile Manufacturing strategy ensures efficient and flexible production, and strict quality control means clients receive a product they can trust.
With a 90% DIFOT track record, you can trust that your project will be delivered on time, if not ahead of schedule. Detailed and easy-to-follow installation instructions are provided for each project, with additional installation support available. As part of our dedication to end-to-end service, we have a dedicated project care team who will continue to offer support even after the Shelter is installed.
Needs Analysis
‘Needs Analysis’ is a fundamental element in our Fit-For-Purpose approach. All customers go through the same needs analysis process with their DomeShelter™ team member, resulting in a comprehensive understanding of all areas of your project and workplace.
Needs analysis looks at a whole range of factors, all of them playing a role in the ultimate delivery of a successful project. These include:
- Critical design elements: Site location, wind region, purpose, vehicle & equipment access, coastal environment, engineering, unique operational factors etc
- Project scope: Desired add-ons & extras
- Project drivers: What challenges you the client needs to solve
- Project timeline; and more.
The aim of the project needs analysis process is to paint a comprehensive picture of everything involved. At DomeShelter Australia we understand that no two projects are the same, and it’s important to get a clear understanding of all elements to ensure the Shelter our clients receive is designed and manufactured for their specific needs.
Benefits of the Fit-For-Purpose Approach
The Fit-For-Purpose approach brings several benefits to our clients. By conducting a thorough needs analysis during the first stage of our process, we can uncover variables and possibilities that may have otherwise been overlooked or gone unmentioned. While some clients may question why immediate pricing is not provided during the initial inquiry, our in-depth approach allows our team to familiarise themselves with the client’s situation and identify crucial details.
This understanding enables us to leverage our decades of experience and product testing, offering cost-effective alternatives and long-term value. By addressing all of the client’s specific needs and pain points, we ensure the delivery of a shelter that not only meets expectations but also continues to provide value well into the future.
When approached for a standard Post-Mounted single hoop Structure for Abra Mining, the DomeShelter™ Team was able to apply a Fit-For-Purpose approach to produce a better outcome than what the client initially requested. By discussing all elements of the project through dedicated meetings and design discussions – including location, the footing design the client was planning on using, and so forth – the DomeShelter™ Account Manager was able to suggest that a Truss solution would likely be more suitable and save costs in the grand scheme, as less concrete would be required for footings. In the design stage, two potential options were presented – the single-hoop design the client initially requested, and the Truss design suggested by our team – which allowed Abra to compare and realise that a better outcome was available. This would not have been possible without using a comprehensive Three-Step process.
In Conclusion
At DomeShelter Australia, our Fit-For-Purpose helps us deliver the best value to our clients. We prioritize understanding the purpose of the shelter and conducting a comprehensive needs analysis. By gathering all the necessary information and involving clients in the design process, we ensure that each shelter is optimised for its intended use.
You can read more about DomeShelter Australia’s products and processes in our Learning Centre, or visit our contact page to get in touch with the team directly.
